Privacy.
Thank you for visiting our website. VIPASA values its customers and is committed to safeguarding your privacy. This Privacy Policy describes how VIPASA (“VIPASA”, “we”, “our”, or “us”) collects, uses, and shares personal information of users of this website, https://www.vipasa.co (the “Site”). We periodically update this Privacy Policy and reserve the right to change the provisions of this Policy or our privacy practices at any time.
Any information we collect about you is held with the utmost care and security. Your visit to our Site and your use of any of the services or features that we provide is subject to our terms and conditions of which this privacy policy is part. This policy (together with our terms of use, cookies policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting https://www.vipasa.co or using our services/products you are accepting and consenting to the practices described in this policy. This Privacy Policy applies to and forms part of the following policies, terms and forms (which can be accessed by clicking on the link below):
The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13 do not use the Sites, App or provide any information about yourself including without limitation your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us
When we collect your information
We collect and process your personal data when you visit our site or use our website, sign up for our newsletter, register for an account, log in to your account, purchase a product via our checkout, talk to our customer service, logging in via third-party service ( like Facebook) and purchase history.
What we collect
Information that we collect about you with regard to each of your visits to our Site we may automatically collect the following information:
technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Why we collect
Any information or data collected from you during your visit on this site will be used during the order process, or to improve our service to you.
Data retention and destruction
We store data for as long as it is necessary to provide the products and services to you and others and so long as we are legally required to do so. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services, or until any legal requirements to keep it no longer exists. When we no longer need personal data, we securely delete and destroy it.
YOUR RIGHTS
When it comes to your personal info, you have a lot of rights. These include:
The right to be informed about how your personal information is being used by companies.
The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal information we hold about you.
The right to request that we purge your data, stop processing it or collecting it in some circumstances.
The right to stop direct marketing messages.
The right to request that we transfer elements of your data either to you or another service provider.
The right to complain to your country’s data protection regulator
Get in touch
Our customers are important to us so please get in touch with any issues or queries you have. Here’s when to get in touch:
If you have any questions or feedback about this notice.
If you would like us to stop using your information.
If you want to exercise any of your rights mentioned above.
If you have a complaint - if you feel we’ve let you down or there are any areas we could do better, we wanna know about it.
Our team is always happy to answer any questions you may have. Contact our privacy team by dropping us a line through our contact page